Responsibilities

• Plan and work with SSM for weekly, monthly, quarterly and yearly activities to drive sales

•  Monitor daily sales performance;

• Monitor conversion rate (visitors – placement tests- sales) daily;

• Follow up bookings daily;

• Monitor telesales activities at centre

• Monitor sales and care team in their customer care tasks to make sure the services are professional;

• Conduct Workshop/Training for team member

• Arrange staff working schedule

• Complete reports: weekly, monthly or as required

• Verify weekly monthly new sales report

• Verify Non-standard Working Hours Report

• Review Unearned Revenue Reports and take immediate action on any outstanding payments.

Skill Requirements

• Good leadership and management skills;

• Good analysis & problem solving skill;

• Be able to well manage and organize the job;

• Be careful and details;

• Training, delegation & coaching skill;

• Basic knowledge in finance;

Required Experience

• Experience in working in administration and customer services. Sales experience is preferable;

• Experience in supervision or leadership position;

Preferred Experience

•  Good communication skills both in English and Vietnamese;

Required Education and qualifications

•  University degree, major in English;

Benefits

• Competitive salary;

• Insurances fully provided;

• Private insurance will be provided for official staff;

• Discount up to 90% English tuition fees for staff and close relatives;

• An active, professional, dedicated working environment with experienced managers and friendly colleagues;

• Bonding trips and events;

• 14 day-off per year along with other benefits according to the company's regulation;

• Chances for promotion and transfer.