Responsibilities

·       Plan and work with SSM for weekly, monthly, quarterly and yearly activities to drive sales

·       Monitor daily sales performance;

·       Monitor conversion rate (visitors – placement tests- sales) daily;

·       Follow up bookings daily;

·       Monitor telesales activities at centre

·       Monitor sales and care team in their customer care tasks to make sure the services are professional;

·       Conduct Workshop/Training for team member

·       Arrange staff working schedule

·       Complete reports: weekly, monthly or as required

·       Verify weekly monthly new sales report

·       Verify Non-standard Working Hours Report

·       Review Unearned Revenue Reports and take immediate action on any outstanding payments..

Skill Requirements

- Good leadership and management skills;
- Good analysis & problem solving skill;
- Be able to well manage and organise the job;
- Be careful and details;
- Training, delegation & coaching skill;
- Basic knowledge in finance;

Required Experience

• Experience in working in administration and customer services. Sales experience is preferable;

• Experience in supervision position;

Preferred Experience

•  Good communication skills both in English and Vietnamese;

Required Education and qualifications

- University degree, major in English;

Benefits

• Competitive salary;

• Insurances fully provided;

• Private insurance will be provided for official staff;

• Discount up to 90% English tuition fees for staff and close relatives;

• An active, professional, dedicated working environment with experienced managers and friendly colleagues;

• Bonding trips and events;

• 14 day-off per year along with other benefits according to the company's regulation;

• Chances for promotion and transfer.