Responsibilities

1. Centre performance:

- Propose the annual financial budgets including new sales, revenue, overhead costs and contributions;

- Together with TLM, propose the annual non-financial targets including: re-enrolment rate, lost teaching hours, CSS,...;

- Propose plans and actions in order to achieve the approved annual budgets and targets;

2. Centre operations:

• Property management:

- Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;

- Maintain all facilities and equipment in proper conditions: clean, safe and workable;

- Maintain ILA standards inside and outside the building: visual, billboard, posters, noticeboard;

- Responsible for appropriate forecast and ordering of books and materials for centre use;

• Human Resources:

- Recruit and select staff;

- Train and coach staff;

- Develop staff;

• Administration:

- Follow relevant regulations, code and law of the government;

- Work with local authorities;

• Operations:

- Follow the company policies, procedures, regulations, document and reporting systems;

- Maintain the company standards;

- Make sure staff follow the company policies, procedures, regulations, document & reporting systems and standards;

• Academic involvement:

- Work with the Academic Manager about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, TAs, staff.

- Non-financial budgets;

- Scheduling;

- Teachers issues, if any;

- Events;

- Others where appropriate;

3. MRK:

- Understand the market and organize events to achieve monthly, quarterly and yearly sales target.

Skill Requirements

- Strategy planning skills;

- Good management skills;

- Excellent organizational skills;

- Excellent interpersonal and communication skills;

- Good presentation and persuasive skills;

- Training, coaching and delegating skills;

- Fluent in both English and Vietnamese;

- Work on shift and/or weekend.

Required Experience

- At least 3 years’ experience at management level in a foreign invested company;

- Understanding of local and foreign educational systems;

- Strong sales and customer service focus.

Required Education and qualifications

- University graduate.

Benefits

- Competitive salary;

- Insurance fully provided;

- Private insurance will be provided for official staff;

- Discount up to 90% on English tuition fees for staff and close relatives;

- An active, professional, dedicated working environment with experienced managers and friendly colleagues;

- 16 day-off per year along with other benefits according to the company's regulation.