Responsibilities

High level responsibilities – including but limited to the following

Responsible for centre sales, operations and financial performance 

- Monitoring, following up to drive centre’s team to deliver sales targets

- Ensuring accuracy and quality of working of sales, admission support & visa teams to achieve and exceed departed targets, and to achieve high results of customer satisfaction rate and NPS score, for future business opportunities

- Handling difficult customers and situations to minimize customers’ complaints, and to maintain win-win-win results in all cases

- Giving local market insights to Business Development Manager and Company Marketing Department

- Centre Staff hiring, training/coaching & retention

- Centre financial management

- Centre and facility management

Skill Requirements

• Time Management & deadline oriented

• Attention to details

• Communication

• Organization

• Problem-Solving

• Solution Oriented

• Able to work with minimal supervision

Required Experience

• 5 years experience in Overseas Study Areas and Administration Management

Required Education and qualifications

University Degree

Benefits

- Competitive salary

- Insurances fully provided

- Private insurance will be provided for official staff

- Discount up to 90% on English tuition fees for staff and close relatives

- An active, professional, dedicated working environment with experienced managers and friendly colleagues

- Bonding trips and events

- 16 day-off per year along with other benefits according to the company's regulation.