Responsibilities

• Have excellent knowledge in terms of product and functional knowledge
• Give counselling to customers in person, on phone and by email
• Do telesales
• Complete school application and visa application
• Liaise with overseas schools on student application and issues
• Make sure the student folder filed with appropriate and enough documents
• Handle customer issues; get support from superiors if necessary
• Conduct visa training and program orientation
• Follow up student study pathway with schools
• Conduct customer service after sales: build up supporter network and strengthen relationship
  with students
• Be interpreter for department seminars & support school partners at fairs
• Get to know and update overseas study market, competitors and other related
  education organizations frequently
• Attend training workshops, exhibitions, fairs and relevant events
• Be leaders for summer course program
• Make sure the working area neat and tidy
• Support CM on assigned tasks

Skill Requirements

• Ownership
• Team work
• Communication
• Problem solving
• Creativity
• Cooperation
• Capability building
• Good English (4 skills), Intermediate level or above
• Good at MS-Office (Word, Excel, PowerPoint, Outlook)

Required Experience

• Preferred 6 months experience in sales & customer service
• Experience in Overseas Study area and Administration is a plus

Required Education and qualifications

• University Degree
• Welcome candidates with Study Abroad background

Benefits

• Competitive salary

• Insurances fully provided

• Private insurance will be provided for official staff

• Discount up to 90% English tuition fees for staff and close relatives

• An active, professional, dedicated working environment with experienced managers and friendly colleagues

• Bonding trips and events

• 14 day-off per year along with other benefits according to the company's regulation.

• Chances for promotion and transfer