Responsibilities

1. Planning

- Weekly SNS planning

- Monthly Re-sales Planning

2. Training and Development

- Conduct Workshop/Training for TA and Admission team

- Observe TA and have the plan to improve weak TA

- Admission Officer and TA Development

- Monitor and train Admission team to make sure they follow ILA policy

3. Property management

- Maintain the building in proper conditions: tidy, clean and safe

- Maintain all facilities and equipment in proper conditions: clean, safe and workable

4. Risk management

- Monitor staff to make sure they deliver the right service and process: fire management, classroom management, building management and handling problem.

- Manage all safety at centre

5. Inventory

- Responsible for appropriate forecast and ordering of materials for centre use

6. Course administration

- Monitor all preparation and course delivery process

- Monitor ILA customer care process

7. Class schedule

- Work closely with sales and care team to open class and assign students in class

- Work close with sales and care team to forecast new classes

8. TA management

a. Teaching Assistant recruitment

- Forecast TA

- Recruitment process

- Induction

b. Scheduling

- Scheduling for TA

- Supporting Tasks

- Taking class when requested

- Doing cover absent when requested

- Smart Scheduling

c. Remuneration

- TA Salary/Scale

- TA Contract

- TA Excellent Award

- Leave and Termination

d. TA Performance management

- Observation: conduct, corrective action

- Working location:

+ 321 Cộng Hòa Phường 3 Quận Tân Bình Thành phố Hồ Chí Minh

+ Tầng 5, Hùng Vương Plaza, 126 Hồng Bàng Quận 5 Thành phố Hồ Chí Minh

+ 121 - 123 Nguyễn Thị Thập, Khu Đô Thị Him Lam Phường Tân Hưng Quận 7 Thành phố Hồ Chí Minh

- Working time: rotate shift.

Skill Requirements

- Leadership/ownership

- Management skills

- Team building and Communication skills

- Problem-solving skills

- Training and coaching skills

- Well-organized and detailed management

Required Experience

- Prefer 02 years of working experience in a foreign company and in-service product

Required Education and qualifications

- Prefer working experience in an educational organization

- University graduated

- Ability to work independently and as part of team

- Fluent in both English and Vietnamese

Benefits

- Competitive salary

- Insurance fully provided

- Private insurance will be provided for official staff

- Discount up to 90% on English tuition fees for staff and close relatives

- An active, professional, dedicated working environment with experienced managers and friendly colleagues

- Bonding trips and events

- 14 day-off per year along with other benefits according to the company's regulations.

- Chances for promotion and transfer