Responsibilities

1. Scheduling

- Forecast new classes;

- Schedule classes for the purpose of maximize enrolment and teaching hours;

- Schedule teachers in carry-on classes and level testing;

- Arrange teachers for covering classes, absent Teacher/absent Level Tester when requested;

- Be flexible and adapt the market demand in scheduling to maximize revenue and teaching hours;

- Work closely with AM in order to schedule full-time teachers having enough hours as their contract

- Work closely with CM to get general schedule and pick up classes which depend on the situation of No of teachers at centre

2. Administration

- Update schedule changes (teachers’ substitution, cancellation…) on ERP Forecast and work closely with AM, CM, FOS to request new teachers.

- Confirm ILA teaching schedule to school

- Inform teaches whenever schools have activities or schools want to change schedule

3. Reporting

- Make teachers’ monthly salary;

- Support AM in verifying teachers’ leave requests;

- Calculate teaching hours every month for payment.

- Update teachers of any changes about their classes.

- Complete reports: weekly, monthly or as required.

Skill Requirements

- Good leadership and management skills

- Good analysis & problem-solving skills

- Good communication skills both in English and Vietnamese
- Good MS Office skills (Word, Excel, Access…)

Required Experience

- Experience in working in education, administration and customer services.

Required Education and qualifications

- University degree, major in English is preferable

- Experience in supervision position

- Be able to well manage and organise the job

- Careful and details

Benefits

- Competitive salary package

- Performance Bonus

- 14 days of annual leave

- Healthcare insurance

- Health Check

- English Courses Discount (90% for employee, 75% for 1st relation of employee, 50% for 2nd & 3rd relation of employee)

- ILA Party, Training, Engagement activities